What is a Service Call Fee and How Does it Impact Me?

When looking for a reliable contractor, you may have seen the term “service call fee.” Also known as a “trip charge,” this fee is the expense an HVAC company requests for sending a technician to your home when your heating or air conditioner begins acting up.

Why Do HVAC Companies Use a Service Call Fee?

A service call fee covers the cost of traveling to your home. After all, this takes time, requires fuel, and results in wear and tear on the company vehicle. Remember that service call fees don’t often include parts and labor if you decide on a repair or replacement.

How Expensive is a Service Call Fee?

Every HVAC company determines how much to charge for a service call. Some companies offer a standard or flat rate for each service call, while others raise the cost if the customer is located outside the usual service radius. The particular cost varies by market and company, but you may expect an average trip charge to be around $79 to $129.

Who Covers the Service Call Fee?

If you schedule a service call, you will need to settle the trip charge regardless of what step you take next. For starters, you could opt to move forward with the technician’s recommended repair or replacement, depending on which choice is more cost effective.

You are free to collect several job estimates from various HVAC companies—just don’t forget that you may end up paying a trip charge for all these visits. Even if you take no action after the initial service call, you will still owe the technician a fee for coming to your home and performing diagnostics.

How Can I Steer Clear of Paying a Service Call Fee?

A good way to avoid trip charges is to enroll in an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships offer a waived service call fee, which means we’ll come to your home and inspect your HVAC system for free.

Additional money-saving benefits of an HVAC maintenance membership are:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is acting up, or you’re looking into an affordable HVAC maintenance plan, Service Experts Heating & Air Conditioning is ready to help. We charge some of the most inexpensive service call fees to get your HVAC repair or replacement off to a good start. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re ready to enjoy savings and peace of mind while maximizing efficiency and home comfort, give us a call at (713) 352-7887 today!

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